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avatar for Carol Smith

Carol Smith

IBM
Sr. Design Manager
Greater Pittsburgh Area
Carol Smith is a business-minded designer who challenges teams to make informed decisions. In her 16-year user experience design career she has successfully led projects for large corporations, government agencies and non-profits.
Carol earned her M.S. in Human-Computer Interaction from DePaul University. She is Senior Design Manager for IBM where she manages a team of designers creating and improving Watson products including Watson Discovery services and Watson Knowledge Studio.
Carol is an active UX community organizer and enjoys mentoring those new to the field. She has presented over 70 talks and workshops around the world and has collaborated with UX luminaries on a variety of topics. Carol lives in Pittsburgh, PA and enjoys outdoor activities with her family, running and participating in IBM’s soccer and rowing teams.